Message drafts

1. There is no draft mode, i.e., no option to save message drafts. Messages you enter in a chat are only kept in the working memory of your local device until you send them.
   
2. However, entered, but unsent messages are kept in the Chat panel as long as you work on projects and navigate around in Drooms elsewhere, because the Drooms Chat panel is independent.
   
3. If you sign out of Drooms, or leave and close or refresh the web page, or close the Drooms iOS app without sending the entered message, the message will be gone.
   
4. Messages will also be discarded, if you leave a chat using the Back icon ('<') in the top left corner of the Chat panel instead of sending them out.

Message status display

       

1. Once you have sent a message, a tick icon in the bottom right corner of the message display means that the message has been sent, but has not been viewed, yet.
   
2. An eye icon means that the message has been viewed by at least 1 person, i.e., the intended recipient in 1-1 chats, or at least one of the recipients in group chats.

Inserting emojis in messages

1. A click on the Emoji icon below the message entry field allows to select any kind of emojis and insert them in the message.
2. When using the Drooms iOS app, emojis can be inserted through the iPhone keyboard.

Reacting with emojis

       

1. Hover your mouse over a message to react to it by selecting one of the seven emojis that the message pop-up tool bar currently offers.
   
2. You can select only one emoji reaction per message.
   
3. You can undo your emoji reaction by clicking on the emoji in the chat bubble or in the message pop-up tool bar.

Replying to messages

       

1. Hover your mouse over a message, which you want to quote and reply to, to open the message pop-up tool bar and click on the Reply icon (back arrow, second from right).
   
2. The message entry field will appear and quote the message you selected before.

Real-time responses

       

1. If you are online and have opened a chat, you will see, if another chat participant is currently typing in a new message.
   

Editing a message

       

1. Hover your mouse over your message, which you want to edit, to open the message pop-up tool bar and click on the '(...)' icon with three dots.
2. A pop-up menu opens. Alternatively you can also right-click on the message, which you want to edit, to open the same menu.
3. Select the 'Edit message' option.
   

       

1. The old message text will appear in the bottom message entry field and can be edited there, before sending the edited message out again.
   
2. The previous message text will be replaced by the new one, but it will be noted that the message has been edited.
   

       

1. You can edit your messages any time later on.
   

If someone has already replied to the message, the old message stays unchanged in related quotes.

Deleting a message

If someone has previously replied to the message, the deleted message will still be displayed in quote.

Chat notifications

1. When you open the Chat panel in Drooms, it will show a purple dot in front of each chat with new messages.
   
2. The Drooms iOS app will likewise show a dot next to the chat icon to indicate new messages.
   
3. Additionally, if you have verified your mobile phon number when signing up for the Drooms chat upfront, you will also receive push notifications on your mobile for new messages and when you should have been granted permissions to view a shared document.
   
4. Administrators will be notified in Drooms, if someone requested permissions to share a document.

Muting and unmuting a chat

1. You can mute a chat, if you no longer want to receive push notifications about new messages and granted permissions on your mobile.
   
2. You can unmute a chat, if you want to receive the mobile push notifications again.
3. Select the chat in the Chat panel and click on the '...' icon with three dots in the top right corner next to the chat title line to open the chat context menu.
   
4. Select either the option 'Mute' to mute a chat, or the option 'Unmute' to unmute a previously muted chat again.

Distinguishing chats and their initial naming

1. The Chat panel lists all chats you are part of line by line, each with a bubble on the left.
2. For group chats, the bubble displays the number of participants (up to 99).
3. For 1-1 chats, the bubble displays the initials of the contact. It shows a green dot, if the respective user was online during the last 60 minutes, and a red dot, if not.
   
4. If the user does not have a name, the bubble will remain empty.
   
5. Next to the bubble the chat name is displayed. It can be an individually set name (see below), or initially consist of the name(s) of the other participant(s).

Renaming chats

1. You can rename any chat.
   
2. Initially, the name of a chat displays the name(s) of the participant(s) in format: last name, initial of the first name, further participants separated from each other by a slash (/).
   
3. The names displayed are those that you yourself entered for the users in your contacts. If you did not enter a name for a contact, the name of the user will be used, which the user entered himself as user name in Drooms, but this can be a fake name and can be changed.
   
4. If there is no name saved at all, because neither you nor your contact entered a name, the user's e-mail address will be displayed.
   
5. While for 1-1 chats the other participant's name is useful to identify the chat, it may be more useful to rename group chats because of the limited display space, and to better distinguish them from each other.
   
6. Select the chat in the Chat panel and click on the '...' icon with three dots in the top right corner next to the chat title line to open the chat context menu.
   
7. Select option 'Rename chat'.  A pop-up dialog opens, where you can enter the desired name for the chat and save it with a click on 'Update group chat'.
   
8. The new chat name will now be displayed for you, and for other users, once they sign in to Drooms the next time.

We recommend to rename only chats, which you initiated yourself, as best practice.

Adding people to a group chat

Chat history for group chats

1. Every chat participant sees the chat history, foremost, who was added or removed from a chat.

if you do not want to share the chat history with newly added users, you should rather create a new chat.

Viewing all chat participants

1. You can look up all chat participant, for example, if you want to add someone to your contacts, or remove someone from a chat,
2. Select the chat in the Chat panel and click on the '...' icon with three dots in the top right corner next to the chat title line to open the chat context menu.
   
3. The context menu will list the first few chat participants directly (up to five), but if there are more than can be displayed, an option 'View all participants' will be shown.
   
4. Click on 'View all participants' to pop up the separate dialog 'All participants', allowing you to view all chat participants and to add some to your contacts, or remove them from a chat.

Adding chat participants to contacts

1. You can add other chat participants to your contacts.
   
2. Select the chat in the Chat panel and click on the '...' icon with three dots in the top right corner next to the chat title line to open the chat context menu.
   
3. If necessary, open the dialog 'All participants', see above.
4. Hover the mouse over the specific user listed in the top of the context menu or in the 'All participants' dialog, and click on the Contacts icon on the right (second from right).
   
5. The 'New contact' dialog pops up, allowing you to add the user to your contacts.

Removing users from a group chat

1. You can remove other users from a group chat.
   
2. Select the chat in the Chat panel and click on the '...' icon with three dots in the top right corner next to the chat title line to open the chat context menu.
   
3. If needed, open the dialog 'All participants', see above.
4. Hover the mouse over the specific user listed in the top of the context menu or in the 'All participants' dialog, and click on the Delete icon ('x') on the right to remove the user.
   
5. Every chat participant can remove another user from a group chat. This action will be noted in the chat history.

Leaving a group chat

1. You can leave a group chat.
   
2. Select the chat in the Chat panel and click on the '...' icon with three dots in the top right corner next to the chat title line to open the chat context menu.
   
3. Click on 'Leave chat'. A confirmation dialog will pop up.
   
4. Confirm your action. The chat will disappear from your Chat panel.
   

Leaving a chat cannot be undone.

Sharing documents and folders and viewing them

1. Under certain conditions you can share data room documents with other users using the Attachment icon (paperclip) below the message entry field.
   
2. -> Read more about sharing documents here