1. The e-mail address for the inbox can be found in the index 'Inbox' folder description, and with a single click can be copied to your clipboard. It is unique for every data room.      

        

1. To send files via e-mail to your data room, simply create an e-mail, add the intended files to it as attachments, and send the e-mail to the corresponding data room e-mail address.
   

Please note the following limitations for uploading files via e-mail:                                                                    

- Max. 10 files can be attached per e-mail;

- Max. overall file size is 20 MB per e-mail;

- Files with 0 kB will not be accepted;

- File names must contain less than 200 characters.

Only the attachments will be uploaded to the Inbox, not the e-mails as such. The e-mails do not have to have a subject line or any text.

All files uploaded via e-mail to the inbox are being billed according to the contractual conditions agreed upon for the project.

Following file formats will be converted for online display within the data room: standard .pdf, .png, .jpg, .tif, .tiff, .gif, .txt*, .rtf, .xls**, .xlsx**, .doc., .docx, .ppt, .pptx, .ods, .odt, .odp, .htm, .html.

Portfolio PDF files, standard office files with active features like macros, signatures, etc., as well as files with any other format cannot be converted for online display, such as files with 3D content like CAD files, or music files and videos, or compressed files like .zip.

* txt files with more than 400 pages will not be converted, as they are too large to be reviewed on the platform, but spike the page count and cause customers to ask for refunds. These files require download permissions to be actually reviewed.

** Excel files without set printing areas and proper formatting, which would be converted into more than 100 pages, will also not be converted, as they will in most cases not be split up reasonably for review, but spike the page count and cause customers to ask for refunds. These files require download permissions to be actually reviewed.

1. For working with the files that have been uploaded to the Inbox, please note that the files can be moved to their desired location in the index by drag and drop or via the respective index context menu options.
   

Principally the context menu and the top bar actions Search, Filter, and Tree/List mode apply to the inbox contents the same way as for Trash folder contents.

However, please note that the inbox and its content are not affected by or support the following features:

- Index allocation and auto allocation – not applicable;

- Index export - Trash and inbox contents are not included;

- Permissions export - Trash and inbox contents are not included;

- Permissions import - Permissions for the Inbox can only be set online;

- Q&A - It is not possible to ask questions about files in the Inbox;

- Upload files/folders - not supported, only uploading files via e-mail possible;

- Create document - not supported.